PetroPost App: Terms OF Use

1. Acceptance of Terms

   • -

     By accessing and using the PetroPost App, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please discontinue the use of the PetroPost App.

2. Wallet Top-Up

   • -

     Debit Cards: Users can link their debit cards to the PetroPost App. All card information is encrypted and securely processed.
   • -

     USSD: Users without internet access can top up their wallets using USSD codes provided by their mobile service providers.
   • -

     Bank Transfers: Users can transfer funds from their bank accounts to their PetroPost wallets. Bank details and transfer instructions are provided within the app.
   • -

     Google Pay: Users can top up their wallets using Google Pay for a secure and fast transaction.

3. Credit Services

   • -

     Eligibility: Credit fueling services are available to users who have applied for credit and been approved by PetroPost. Approval is based on PetroPost's credit assessment process.
   • -

     Credit Limit: Each approved credit account is assigned a specific credit limit. Users cannot exceed their assigned credit limit during fueling transactions.
   • -

     Payment Terms: Users are required to repay the credit balance by the specified due date outlined in their credit agreement. Late payments may attract penalties or suspension of credit privileges.
   • -

     Credit Transactions: Fueling transactions using credit will automatically deduct the purchase amount from the user's available credit limit. A digital invoice is generated for each transaction.
   • -

     Account Suspension: PetroPost reserves the right to suspend a user's credit account if repayment is not made within the validity period or if fraudulent activity is suspected.
   • -

     Credit Renewal: Credit agreements have an expiration date. Renewal of credit terms is subject to PetroPost's discretion and the user's repayment history.

4. Gift Fuel Vouchers

   • -

     Generation: Users can generate QR code-based fuel vouchers by specifying the amount and recipient. Each voucher is unique and can be used only once.
   • -

     Sharing: Vouchers can be shared via email, SMS, or directly within the app. The recipient must have the PetroPost App to redeem the voucher.
   • -

     Redemption: Vouchers can be redeemed at accredited PetroPost stations by scanning the QR code at the pump. The voucher amount will be deducted from the user's PetroPost wallet.

5. QR Code Fueling

   • -

     Scanning Pump ID: At the station, users scan the QR code on the pump to select it. The app will display the pump details for confirmation.
   • -

     Payment Confirmation: Users must confirm the payment details and authorize the transaction within the app. Payment authorization can be done via wallet, credit wallet, or vouchers.
   • -

     Fueling: Once authorized, users can begin fueling their vehicle. The app notifies the user once the transaction is complete.
   • -

     Receipt Generation: A digital receipt is generated and sent to the user's email and stored in the app's inbox for future reference.

6. Transaction History

   • -

     Detailed Logs: The app maintains a comprehensive log of all transactions, including the date, time, station, and amount of each transaction.
   • -

     Search Functionality: Users can search through their transaction history using filters such as date range, station, and transaction type.
   • -

     Export Options: Users can export their transaction history for personal records or accounting purposes in various formats (e.g., PDF, Excel).

7. Top-Up History

   • -

     Tracking Top-Ups: Users can view a detailed history of all wallet top-ups, including the method used and the amount added.
   • -

     Notifications: Users receive notifications for each successful top-up, providing confirmation and security.

8. Credit Wallet Management

   • -

     Credit Wallet: Approved users will have access to a credit wallet, showing their available credit balance and credit limit.
   • -

     Real-Time Updates: The credit wallet is updated after each transaction, reflecting the remaining credit balance.
   • -

     Payment Options: Users can repay their credit balance directly through the app using various payment methods, including debit cards, USSD, or bank transfers.

9. Map Integration

   • -

     Locate Stations: Users can find accredited PetroPost stations near their current location using the integrated map service.
   • -

     Navigation: The app provides directions to the nearest station, ensuring users can easily reach the location.

10. Credit Repayment and Penalties

    • -

      Repayment Due Date: Users are required to repay their outstanding credit balance by the due date specified in their credit agreement.
    • -

      Late Payment Fees: Late payments may incur additional charges as per the credit agreement. These fees will be clearly communicated in the app and on the monthly credit statement.
    • -

      Account Suspension: Accounts with overdue balances beyond the grace period will be suspended until the balance is settled. During suspension, users will not be able to use their credit wallet for fueling transactions.
    • -

      Partial Payments: Users can make partial payments to reduce their outstanding balance. However, full repayment is required to restore the credit limit.

11. Privacy and Security

    • -

      Data Encryption: All user data, including credit transaction details, is encrypted and securely stored.
    • -

      Confidentiality: PetroPost does not share user credit information with third parties, except as required by law or for credit assessment purposes.
    • -

      Fraud Prevention: The app incorporates robust fraud detection mechanisms to monitor unusual activity and protect user accounts.

12. Customer Support

    • -

      Contact Information: Users can contact PetroPost support via the app or the PetroPost website for assistance with credit-related issues or general inquiries.
    • -

      Support Hours: Customer support is available during business hours. Emergency support is available 24/7 for critical issues.

13. Changes to Terms

    • -

      Amendments: PetroPost reserves the right to update these terms and conditions at any time. Users will be notified of any significant changes via email or app notification.
    • -

      Continued Use: Continued use of the PetroPost App after changes to the terms and conditions indicates acceptance of the new terms.

14. Governing Law

    • -

      Jurisdiction: These terms and conditions are governed by the laws of the jurisdiction in which PetroPost operates. Any disputes arising from these terms shall be resolved in the courts of that jurisdiction.